Frequently Asked Questions
Everything you need to know about our luxury scents and services.
Are your fragrances authentic and original?
Yes, Gold Star Fragrances only stocks 100% authentic products sourced directly from authorized distributors and the original fashion houses.
How long does the scent typically last?
Longevity varies by concentration; our Eau de Parfums typically last 6-8 hours, while Eau de Toilettes generally last 3-5 hours depending on skin chemistry.
What is your return policy for opened perfumes?
Due to hygiene standards, we can only accept returns on unopened and sealed packaging within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your specific location.
How should I store my fragrances to maintain quality?
To preserve the integrity of the essential oils, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations like bathroom humidity.
Are your products cruelty-free?
We carry a wide range of brands that prioritize ethical practices. You can filter our collection by 'Cruelty-Free' or 'Vegan' to find products that align with your values.