Returns & Exchanges
At Gold Star Fragrances, we want you to be completely satisfied with your signature scent. If you are not happy with your purchase, you may return unopened and unused products within 30 days of delivery for a full refund or exchange.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization Number.
Pack Securely
Place the fragrance in its original designer packaging and secure it inside a sturdy shipping box with protective padding to prevent breakage.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned item, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing